Introduction
These Terms of Service govern your access to and use of shortsmagk.com, operated by Freifast (HongKong) Logistics Co., Limited. By browsing, creating an account, or purchasing clothing from this website, you agree to be bound by these Terms. If you do not agree, you must not use the website. Freifast (HongKong) Logistics Co., Limited may revise these Terms at any time. Your continued use after changes constitutes acceptance.
Eligibility and Account Responsibilities
You must be at least the age of majority in your jurisdiction to place an order. You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials. You must notify Freifast (HongKong) Logistics Co., Limited immediately of unauthorized use. Freifast (HongKong) Logistics Co., Limited reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.
Product Descriptions and Orders
All clothing descriptions, images, and measurements are provided for general informational purposes. Freifast (HongKong) Logistics Co., Limited makes reasonable efforts to display colors and fabrics accurately, but Freifast (HongKong) Logistics Co., Limited does not guarantee that your device display will be accurate. Freifast (HongKong) Logistics Co., Limited reserves the right to limit quantities, refuse orders, and cancel orders at its discretion. Order confirmation does not constitute acceptance. Acceptance occurs when Freifast (HongKong) Logistics Co., Limited ships the product. Prices are subject to change without notice. Payment must be completed before shipment.
Shipping and Delivery
Freifast (HongKong) Logistics Co., Limited ships to the address you provide. Risk of loss and title for items pass to you upon delivery to the carrier. Delivery times vary based on destination, carrier, and customs processing. Freifast (HongKong) Logistics Co., Limited does not guarantee specific delivery dates. You are responsible for any customs duties, taxes, or import fees imposed by your local authorities.
Refund Policy: 14 days No-Reason
You may request a refund for any reason within 14 days of receiving your order. This 14 days no-reason refund policy is strict. To qualify, items must be unused, unwashed, and undamaged, with all original tags attached and in original packaging. You must contact [email protected] to initiate the refund. After Freifast (HongKong) Logistics Co., Limited receives and inspects the returned item, Freifast (HongKong) Logistics Co., Limited will approve or deny the refund. If approved, refund processing and arrival to your account takes at least 14 days from the date of approval by Freifast (HongKong) Logistics Co., Limited. This timeline applies to all payment methods. For PayPal refunds, the refund takes at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Freifast (HongKong) Logistics Co., Limited is not responsible for delays caused by payment processors, banks, or financial institutions. Refunds will be issued to the original payment method. Return shipping costs are your responsibility unless the item was damaged or defective.
Damaged or Defective Goods
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact [email protected] within this 7-day period and provide your order number, photographs of the damage or defect, and a description of the issue. Claims submitted after exactly 7 days of receipt will be denied. If a claim is approved, Freifast (HongKong) Logistics Co., Limited may offer a replacement, repair, or refund at its sole discretion. Approved refunds follow the same processing timeline stated in the Refund Policy, which is at least 14 days for processing and arrival to your account. For PayPal, the refund takes at least 14 days, and due to local laws, PayPal refunds in some regions may take up to 30 days.
Returns Procedure
To return an item, contact [email protected] to obtain return instructions. You must ship the item to the address provided by Freifast (HongKong) Logistics Co., Limited. Freifast (HongKong) Logistics Co., Limited recommends using a tracked shipping method. Freifast (HongKong) Logistics Co., Limited is not liable for returned items lost or damaged in transit. Returns must be postmarked within 14 days of your refund request. Items received after this period may be refused. Freifast (HongKong) Logistics Co., Limited does not accept returns for items that show signs of wear, washing, alterations, or missing tags.
Governing Law
These Terms of Service and any dispute arising from your use of shortsmagk.com or purchase of clothing are governed by Hong Kong law. You agree that the courts of Hong Kong have exclusive jurisdiction to resolve any dispute. This governing law provision applies regardless of your location or the location from which you access the website.
Limitation of Liability
To the maximum extent permitted by Hong Kong law, Freifast (HongKong) Logistics Co., Limited is not liable for any indirect, incidental, special, consequential, or punitive damages. The total liability of Freifast (HongKong) Logistics Co., Limited for any claim related to a product or these Terms is limited to the amount you paid for that product. This limitation applies whether the claim is based on contract, tort, strict liability, or any other legal theory.
Intellectual Property
All content on shortsmagk.com, which comprises text, images, logos, and designs, is the property of Freifast (HongKong) Logistics Co., Limited or its licensors. You may not reproduce, distribute, modify, or create derivative works without express written permission from Freifast (HongKong) Logistics Co., Limited.
Privacy and Communication
Your use of shortsmagk.com is also governed by the Privacy Policy of Freifast (HongKong) Logistics Co., Limited. Freifast (HongKong) Logistics Co., Limited may contact you via email at [email protected] regarding orders, refunds, and account matters. The physical address of Freifast (HongKong) Logistics Co., Limited is UNIT D18, 3/F., WONG KING INDUSTRIAL BUILDING, NO.2-4 TAI YAU STREET, KLN, HONG KONG. The phone number of Freifast (HongKong) Logistics Co., Limited is +852 4438 9406.
Changes to These Terms
Freifast (HongKong) Logistics Co., Limited may update these Terms at any time. The current version will be posted on shortsmagk.com. Your continued use of the website after any change constitutes acceptance of the revised Terms. You are responsible for reviewing these Terms periodically.
Contact Information
For questions about these Terms of Service, refunds, or damaged goods claims, contact Freifast (HongKong) Logistics Co., Limited at [email protected]. You may also write to UNIT D18, 3/F., WONG KING INDUSTRIAL BUILDING, NO.2-4 TAI YAU STREET, KLN, HONG KONG or call +852 4438 9406. The website is shortsmagk.com.
